Administrative Assistant at TSA
2011 - 2013
Security Officer at The Roosevelt New Orleans Hotel
September 2009 - July 2011
$12.00 per hour / Ending Pay: $12.86 per hour; (504) 335-3077
I work as a security officer with various duties. My duties include, but are not limited
to keeping my hotel property safe and secure for our internal & external guests, prevent
loss and damage within the property as well as liability against our hotel, and handle
threatening situations that injure or affect our hotel and guests negatively. I deal in
monitoring digital surveillance, CPR / First Aid Certification, handling procedure
according to Hotel / Motel Security Certification and Waldorf Astoria Standard Procedures.
I protect and prevent loss to a hotel with 504 rooms total and 60,000 square feet of
meeting space. I have taken Hilton Education Courses as well in Front Desk, Security,
Marketing, Customer Service and other hotel courses. I handle the Unity Door Lock System
with programming, locking , unlocking and auditing systems.
Loss Prevention Officer at Ritz Carlton
April 2008 - October 2009
I work as a loss prevention officer. My duties include, but are not limited to, keeping my hotel property safe and secure for our guests, VIPS, prevent loss of damage, theft, liability, incidents, and threatening situations that can injure our hotel and guests
staying there. I deal in handling investigations, digital surveillance, CPR / First Aid Certification, and Hotel/ Motel Security Certification. I protect and prevent loss of three hotels that merge into one totaling over 677 hotel rooms. The hotels are The Ritz Carlton, Iberville Suites and Maison Orleans. I am currently a loss prevention officer at
the largest Ritz Carlton in the world currently. I have taken Harvard Educated Courses provided by Marriott in meeting planning, internal / external customer service, complaint resolution, proper management, and other management and hotel courses. I also handle SAFLOK technology assisting in programming, techinical support, and customer service issues on a daily basis for security profiling, investigating, and confidential information and internal and external guests.
Marketing & Finance Consultant at Wheels of Consulting
January 2000 - December 2008
My job duties included recruiting people / businesses to promote on various levels of the media / Internet and corporate market. After two years, I was placed in position of regional marketing consultant. I was utilized to emphasize the structure of the company with an improved image consisting of Company Logo, Website, Trademark, & Business Plans / Proposals. I help develop stronger marketing relationships to gain more clientele for company. I dealt with travel, Financial, & other arrangements for clients, as well as consulting VIP members with lifestyle & business improvements. I am involved in structuring business plans & re-organizing businesses due to various economic times. I also assist few priviledged clients with financial information dealing in stocks, economic affairs, and real estate development. I currently assist various businesses & entertainers in image designs, website development, promotions, as well as performance and character emphasis. This Company was later purchased by Better Business Promotions Solution Group in the year 2009.
Loss Prevention Administrator / Lead Officer at Marriott International Hotels & Resorts
October 2005 - April 2008
Pay: $10.50 per hour / Ending Pay: $11.75 per hour)
(404) 766-7900
I work as a loss prevention officer. My duties include, but are not limited to, keeping
my hotel property safe and secure for our guests, prevent loss of damage, theft,
liability, incidents, and threatening situations that can injure our hotel and guests
staying there. I deal in handling investigations, digital surveillance, CPR / First Aid
Certification, and Hotel/ Motel Security Certification. I assisted in handling the role of
Front Desk, Bellman, and Room Service when coverage wasn't available at the time. I acted
as Night MOD in absence of the normal MOD according to Marriott hotel procedures with
nightly audit and report of all that occurred. I am being mentored by my supervisor to
learn proper techniques of leadership, training and supervisory duties on our property. I
will attend the next supervisor training course to be held by Marriott. I handle the role
of leadership and command in the absence of my supervisor. I just finished taking Service
Excellence and Customer Service course to understand the true role and proper image of
Professional Customer Service & Problem Resolution Skills. I also handle SAFLOK technology
assisting in programming, technical support, and customer service issues on a daily basis
for security profiling, investigating, and confidential means.; (Starting Pay: $8.50 per hour / Ending Pay: $9.25 per hour
Entertainment Consultant at Just As You Are Modeling
January 2004 - January 2008
I assisted in image coordination and development for various media and magazine ads. I recruited individuals for projects on promotional and paid levels of service for small to large corporations. I was in charge of recruiting and having a database of various companies on hand for make-up, limo transportation, airfare, hotel, and other arrangements. I handled contracts and negotiations as well as website design for the company known as Just As You Are which was now purchased by Better Business Promotions Solutions Group on April 2008. I currently am a liason consultant for the company gathering demographic surveys, stats, and information to restructure a new development for company for future projects and proposals.
Marketing Consultant / VIP Customer Service at Wheels of Consulting
January 2000 - December 2007
I originally started for Company (Moe
Worldwide Entertainment), as a volunteer promoter and marketing agent. My job duties
included, but were not limited to, finding people / businesses to promote on flyers,
television, and the World Wide Web. As the business grew, I was elevated from volunteering
to getting a monthly pay (plus commission) as a contracted employee. After two years, I
was asked by my supervisor to replace his previous marketing consultant. I utilized my
skills to better emphasize the company with a improved company logo Company Website,
business plan, proposal and website (some html involved). I begin to help find interns and
volunteers as well as partnerships (limos, charter buses, Website Design, Car lots,
Entertainment movies, T Shirt Design), to develop stronger marketing and ability to gain
more clientele for company. I currently work part-time for company due to September 11,
2001 incident, but receive commission on clients I bring in currently.I now also help with
booking hotel, airline and car rentals as well a itineraries for some of his clients, as
well as consulting some of his VIP members with lifestyle and business improvements. I
deal with his entertainers (dancers, models, singers and poets) in image designs and
promotion, as well as performance and character emphasis.
(Starting Pay: Salary Pay of $22,000 per year
Loss Prevention Administrator at Renaissance Concourse Hotel
December 2003 - October 2005
I started as seasonal security officer to cover another officer. In 3 months was offered fulltime position (executive administrative assistant to the Director). My duties included, (but were not limited to), reviewing, indexing/filing files, & implementing new projects. I created training manual, trained new employees. I assisted touring hotel property with security of VIPs & assisting in proper coverage of VIPs. I handled all insurance problems dealing in employment injury, hotel loss / theft, property / vehicle damage, and weather / fire situations. I assisted various Directors with internal / external investigations, attended staff / leadership meetings, & kept general manager & executive committee abreast of hotel security progress with monthly reports/statistics. I handled payroll, scheduling & was in charge of handling department as proxy in absence of hotel security director. I currently attend Leadership meetings, conferences & being mentored for position of Supervisor. Phone: (404) 209-9999
Regional Inventory Repair Manager at Sentinel Offender Services
November 2001 - May 2003
I handled the regional distribution, inventory and customer service contracts of 40 offices within the southern, midwest, and northern region. I did daily, weekly, and monthly summary reports concerning budget, shipping costs, delivery /service, and operation management. I reported to the Director for the region with all reports, budgets and summaries of my product and warehouse, as well as technical issues. I save over $50,000 dollars with new budget cost suggestion in repair and delivery of product. (Contact Supervisor: Yes, Supervisor's Name: Gerald Thomas, Supervisor's Phone: 949-453-1550)
Passenger Service Supervisor / Customer Care at Delta Air Lines
September 1996 - January 2002
I was a customer service agent handling ticketing, baggage, international ticketing, ramp and miscellaneous situations. I was placed as supervisor in the absence of the Terminal supervisor, handling 40+ employees, and up to 36 gates with flights in them. I handled and wrote reports on medical, terrorist, and various other indirect or directly immediate emergencies that occurred within my daily job routine. I was selected to be a Customer Care Team representative for life threatening and horrific air line emergencies, which needed quick flexible and on time thinking to schedule, send out and train Delta personnel to go out, survey and help family member and/or customers who were related or onboard any of our Delta/Delta Partnered airlines placed in a life threatening situation. Starting Pay: $8.25 / hour, Ending Pay $17.50 / hour(Contact Supervisor: Yes, Supervisor's Name: Stephen Yakots, Supervisor's Phone: 404-714-2600)
Entertainment Marketing Coordinator at Hilton Hotel & Casino
April 1996 - October 1996
I was Marketing Coordinator for the Hilton Riverside Hotel and Flamingo Casino, which was a 1400 room hotel located in New Orleans, LA . I handled performing demographic surveys, nationwide promotions, weekly concert bookings, limo and hotel accommodations for VIPS and entertainment.I dealt in hiring of local / nation-wide entertainment, assisting the Director of Marketing in Ad Campaigns and Community activities, and attended weekly staff meetings with monthly / quarterly statistic reports of earnings, new clients and groups. I was allocated a 1 million dollar budget and saved 20% of budget receiving a bonus and corner office. (Contact Supervisor: Yes, Supervisor's Name: Jennifer Hewitt, Supervisor's Phone: 504-561-0500)
Customer Safety Officer at Harrah's Entertainment
June 1995 - April 1996
I was hired as a Customer Safety officer. My duties included, but were not limited to, keeping my casino property safe and secure for our guests, prevent loss of damage, theft, liability, incidents, and threatening situations that can injure our property and guests staying there. I deal in handling investigations, digital surveillance, CPR / First Aid Certification, and Casino Security Certification. After only 3 months in casino, I was hand picked by Director of Security to be only security officer to monitor, investigate and survey One Canal Place suites where President, VP's, Directors, and Sales were located. I managed and handled all security operations and monitored both floors in building. (Contact Supervisor: Yes, Supervisor's Name: Wilbert Vincent, Supervisor's Phone: 504-533-6000)
New Orleans Deputy Sheriff at Orleans Parish Criminal Sheriff's Department
June 1994 - June 1995
I was hired as deputy sheriff with responsibility of new Orleans and Louisiana area. I was empowered with the same duties of new orleans police and also handled transport, escort, detainment, and surveillance of prisoners. I was promoted to personal assistant toy Sargent due to quick learning abilities and superior performance. I was trained in CPR, firearms, self defense, protect and rescue, hostage negotiations, and high surveillance. I was selected to attend Police Academy, but had to drop out due to death in family. (Contact Supervisor: Yes, Supervisor's Name: Sheriff Charles C Foti, Supervisor's Phone: 504-827-8501)
Executive Administrative Assistant at University of South Alabama
June 1991 - September 1994
I assisted in filing, typing, sorting, computer graphics, answering phones as well as assisting students with directions and understanding the structure of the university. I assisted as professor's assistant in teaching and creating schedule plans, testing and grading papers with professor. I created flowcharts, graphs, powerpoint presentations and minutes from conferences.
Administrative Assistant at Louisiana State Building
May 1987 - August 1991
This was a selective government project that allowed low income children to have state jobs if qualified and selected. I was one of the selected of thousands of candidates and worked 3 months in summer each year. I handled filing, answering the phone, computer filing, typing 55 wpm, file storage, faxing, copying, and other secretarial duties.
Marketing / Owner of Get Up Radio Media Broadcasting LLC at Get Up Radio
July 2006
I am presently co-owner of Get Up Radio Internet Radio Station. I assist in public relations concerning scheduling interviews with VIPs, arranging transporation, hotel accommodations, receiving Media Passses for Concerts & Events, and coordinating media spokesman and models throughout the united states. I assist also in purchasing, invoices, internet marketing, benchmark reports, demographics, logo designs, contract negotiations, image presentation and publicity tactics, local, statewide, nationwide, and worldwide advertisement, and consumer databases and feedback. I attend various formal functions on behalf or company and help to keep the image of Get Up Radio consistent with families of all cultures to enjoy our products, contests, and other events. I do a quarterly check and meeting concerning new innovations and consumer ratings on www.getupradio.us and www.getupradio.com
Marketing Consultant / Public Relations at Better Business Promotions Solutions Group A.K.A. Wheels of Consulting
January 2001
I am a Entertainmen Financial Consultant and deal in Internet Marketing & Public Relations of several cooporate clients online and offline. I also assist in image consulting and resumes for models, actors, actresses, bands, musicians, and businesses to enhance their opportunity for revenue and customers leads, I create demographic and internet portfolios with quarterly reports assisting in where their current standings are locally, statewide,nationwide, and worldwide.
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